The staff was absolutely INCREDIBLE. Once you leave the lobby though the hotel is really run down. The room I was in was not clean, with a lot of random stains on the walls/towels/appliances/etc. The a/c did not seem to work at all so the room was really stuffy. The bed sagged a lot in the middle so I had to sleep on the far edge. The streaming option on the television did not work but thankfully the WiFi did. I only stayed for one night so I didn't bother to request a new room. Additionally, I'm not sure if this is a city thing or a Portland thing but for some reason the attached restaurant was not open on Monday or Tuesday so I was not able to dine there during my stay. I'll repeat though that the staff was absolutely wonderful and if I has planned to stay longer I have no doubt that they would have helped me to get a new room.
Verified traveler
- 11/13/2024
Expedia Group verified review
The place was as clean as it should be but it was very outdated. Would not stay there again.
Rocio
- 11/13/2024
Hotels.com verified review
We've stayed at this hotel a number of times and enjoy it for the price, location, comfort and amenities, and because they are super pet friendly. Their restaurant has excellent food and the evening bartender was a wiz with cocktails.
If you're travelling with a dog, there's really no better spot. The hotel is right across the street from the riverwalk park, making for an easy walk with your furry friend.
Rachel
- 11/12/2024
Expedia Group verified review
Enjoyed our stay thanks
Linda
- 11/12/2024
Expedia Group verified review
The hotel is very nice. The staff is friendly and helpful. The area around is great.
Unfortunately, when we stayed there, the heating system was broken and in the room it was cold. Also, the sound insulation is not good and in the room you can hear the noises from the street.
Natalia
- 11/11/2024
Hotels.com verified review
Just poor over all facility
Douglas
- 11/08/2024
Expedia Group verified review
Great place with an excellent location. The parking cost $25/day but it is onsite, easy, and safe.
Richard
- 11/08/2024
Expedia Group verified review
Safe parking, fair price on parking. Further downtown then I would have like but still walking distance to a lot of food and shopping
Marisela
- 11/08/2024
Expedia Group verified review
I have stayed at several StayPineapple properties in Washington state and have loved every moment of those experiences. The Hotel Rose experience was a bit of a let down. We stayed for one night on Oct 31, on a fairly wet and cool night, and the heat was not turned on throughout the building. We were not informed of this when we checked in and it took us calling reception to learn of this information. We were offered a space heater for our stay, but it would have been nice to be given a heads up. We also booked a king size room and were placed in a room with a queen size bed. By the time we recognized the error we had already moved all of our belongings from the car and did not want to change rooms. Again, it took us noticing the error and bringing it up to stay to have it recognized. We were fortunately waived the resort fee, which was decent compensation.