I requested a room with full size refrigerator in kitchen and king size bed. When I got there they did not have that room available. I asked for a refund and left. They should not take the reservation if they can not deliver.
Diane
- 09/17/2024
Hotels.com verified review
Staff could not Open the room that was reserved , it was locked . Placed in another lower level room from what was booked . Room was not really clean , no coffee maker , not enough towels in room . Checked out super early to keep on traveling west . I don’t see us booking here again .
Stephen
- 07/28/2024
Expedia Group verified review
Okay
William
- 07/21/2024
Expedia Group verified review
The area was quite and you can make your own waffles during breakfast time
alvaro
- 07/07/2024
Expedia Group verified review
I booked a room through Expedia. Upon arrival, the staff claimed I was not registered. Then was told I was called on my phone to confirm. No calls were listed on my recent call list, voice mail, text messages or email. I was given a room. Upon checkout, no receipt was given. I was told I would hear from Expedia, claiming I was still not registered in their system.
Jane
- 06/24/2024
Hotels.com verified review
The first half dozen perfumes assaulted me before even making it into the lobby. Second half dozen were just as offensive just walking to the room. No wonder they told us to walk around the building outside. Carpets were hideously worn and stained. Took 7 tried for the room key to work. Even though the room was just cleaned when we arrived the sheets were stained and pillows were yellow. Gladly we had sleeping bags. I've stayed in barracks that were better maintained, and cleaner. A nice personal touch was the previous renter's hair left for us on the shower wall. The outer pane of the window had a hole the size of a dinner plate in it. Water stains covered the ceiling and the only thing the heater was good for was more bad smells. Microwave and fridge were clean, but also probably installed no more than a month or two prior.
Verified traveler
- 04/11/2024
Hotels.com verified review
The staff was pleasant and friendly but the hotel was not up to par. Room was clean but needed TLC , the floors were nice with vinyl hardwood so that was a plus( I don’t like carpet in hotels!), most areas were in process of some type of either demolition or construction ( really couldn’t tell) it was non smoking but smelled of smoke in the halls, which wafted into our room. The entry’s were not locked so anyone could walk around. No hair dryer, there was a coffee pot but no coffee and supplies, the smallest bars of soap I’ve ever seen and no shampoo. Even tho the staff was sweet and friendly we would not stay here again unless major changes were made!
Rebecca
- 02/05/2024
Expedia Group verified review
When I booked this place I knew that it was a low budget place and was not expecting 5 stars but still… this place is run down and SO DIRTY. I don’t care about how old it is- but there no excuse for filthy rooms. Since the hotels in the area were booked (including this place) I made do with a package of Clorox wipes and did not touch much of anything. I could not use the shower (mold and mildew and I’m not sure what was on the tub mat) I had to throw out a pair of socks because they were darn near black on the bottom because the floor was dirty and sticky. Did not go near the kitchenette (everything was streaky like it was wiped down with a greasy rag and the fridge had old spills in it) the back wall had old spatters. there were no bed bugs at least. But I did not dare get under the covers (glad I had some blankets with me or else I would have had to run to Walmart for some cheap ones) overall- gross. I’ve stayed at budget places that aren’t up to date before but they were CLEAN. This was not one of those places. Not worth the money at all.
Deborah
- 10/07/2023
Hotels.com verified review
We unfortunately had to purchase a smoking room but it’s wasn’t a terrible hotel room. Bathroom wasn’t the cleanest and the room smelled more like marijuana then cigarette smoke. It served its purpose for a one night stay while on the road