Personnel were friendly and helpful. Room was clean. Enjoyed my stay!
Carolyn R
- 03/25/2024
Hotels.com verified review
It is an old hotel without any updating. Chose it because it was more expensive than the others around, but that seems to be a smart marketing move. As the title says, once a smoking room, always a smoking room. You can’t undo that. Also, big pain because there was only 1 weird lamp plug. Thanks
Verified traveler
- 11/10/2024
Hotels.com verified review
It was ok. Nothing too great. Seemed older. Room was quiet.
Kathy
- 11/10/2024
Expedia Group verified review
Good but not very good
Harish
- 11/05/2024
Hotels.com verified review
I have stayed at this Quality Inn several times in the past year and usually stay 2 to 3 nights. I consider it clean, affordable and a convenient location. It is not a luxury stay but I'm looking for clean and easy. The bed is firm and the shower is hot. Some of the rooms could use an update, the bathrooms are very tight. The breakfast is okay but there are plenty of places to eat within 5 minutes. St. Louis is less than 15 minutes and you can access downtown north or south sides of the city. I'd also like to see the hot tub fixed.
Richard
- 10/28/2024
Hotels.com verified review
The staff at the hotel was very unhelpful, upon check in I noted that the remote to the TV would not work, I was told to try a different one, when I reported that did not address the issue, there was no further attempt to resolve the problem. I could not even change channels on the tv manually. Part of the reson for choosing the choice line of hotels is my experience in the past was exemplary, however even the breakfast options were misleading, as the descriptoin on the hotels.com site showed breakfast, when in fact all that was offered is heavy carbohydrates (breads, muffins, etc. and juices). will not stay there again. even the gym and pool areas were closed an unavailable. Rooms have excessively poor lighting.