What Others Have Said
Quality Inn Joliet
411 South Larkin Ave. Building B, Joliet, IL 60436
Expedia Group verified review
Bathroom needs updating.
Expedia Group verified review
I have absolutely no complaints. This was a weekend start. Our room was clean, fresh linens, the air out of the A/C unit was cold and fresh. I would definitely stay again.
Hotels.com verified review
The good... The room was a good place to sleep in. The air conditioning worked. The bed was good. Other than some gum stuck to the bed post, the room was pretty clean. The lobby has been overhauled and the breakfast was respectable. The rest... The property is in pretty rough shape. While entering the parking lot it appeared abandoned, no hotel sign on the entrance, rough asphalt, bent light poles, no flags on the flag poles and a maintenance vehicle for pushing snow with a flat tire. Checkin was smooth but when I went to investigate the room i wasn't told the elevator was broken. The rear entrance near our room had a card reader that was disconnected from the crashbar. It was unlocked every time we accessed the door, which is concerning from a security point of view as this Hotel is clearly operating with minimal staff. The elevator that was in service on our room's wing was pretty sketchy. The call button light is broken, the floor tiles are shattered and it smelled of smoke. This will echo several other reviews I've now seen. The phone didn't work. The room's slide lock was backwards, the bathroom door handle was coming off. The shower was unusable as the drain was covered it lime scale, or paint, or sealant from the repairs around the faucet and tub. The bathroom had chunks of plaster missing and it was obvious there was water damage that had simply been painted over but was slowly coming through the new paint. These have previously been called out and gone unfixed.
Hotels.com verified review
Guests were provided excellent customer service experience. Thank you!
Expedia Group verified review
The property needs updating the linen was dingy and the tub was dirty and peeling according to staff. Felt unsafe back door was unlocked and when locked there was no access with key card. Would not recommend!!
Hotels.com verified review
Broken elevator, ice machine and our shower would only come out half from the shower head and half from the faucet. Our previous stay was fine but this one was a headache.
Hotels.com verified review
Friendly staff and comfortable beds
Expedia Group verified review
I WOULD NOT RECOMMEND! There were no lights in the parking lot. It was dark and sketchy, and some of the hallways also lacked lighting—clearly, security did not appear to be a priority. Upon entering the rooms, we could immediately see stains on the floors and bedding of several beds. As a result, we began contacting nearby hotels right away, but unfortunately, all were fully booked for the weekend, so we ended up purchasing new bedding at Walmart. The bathroom, it's just as bad--looked like it's never been cleaned. One room didn't have a shower curtain, we was told they didn't have any new ones and gave us a wet curtain that smelled like mold. It was late so we took it only to find we didn't have enough bath towels. I ran downstairs to grab more towels to find the employee eating and using one hand to grab towels. We ended up showering up in our Crocs, becausethe showerwas disgusting. This place takes the cake for the worst hotel I've ever stayed in and I've stayed at a lot of hotels.
Hotels.com verified review
Stained carpet, ice machine and one elevator were out of order, tub and grout were cracked and gross, poor water pressure, minimal breakfast with pancake machine out of order. We have stayed here in the past and we were shocked at how much the property has gone down hill.
Expedia Group verified review
This hotel looks like it's going through some renovations. The doors to the rooms stick, so you need to push or pull hard to open or close them. The ice machine on our floor was out of order, the room we got had a chirping fire alarm, and when we reached for the phone to call the front desk, we discovered it wasn't even plugged in, so we had to walk down to the front desk to inform them. They were very gracious and switched out rooms. The carpet in the hallway had stains in many areas and 1 of the elevators was out of order. The one working elevator had many cracked floor tiles and lots of dirt and debris on the ground. Overall, it was just an okay place to stay, but would not book here again.
Submit a Review
Your Info
Your Ratings

(please rate all categories)

Your Review