This is a hotel for an inexpensive place to crash for the night near Sacramento, for a convention or something like that. The room was clean and fine. But the location and the amenities are basic.
Adam
- 07/29/2026
Hotels.com verified review
Clean and friendly staff
Sang
- 07/28/2026
Hotels.com verified review
The breakfast it was really poor. Friendly staff.
Maria D
- 07/27/2026
Expedia Group verified review
We traveled with our child. He loved the hotel. It was clean and we felt safe. The pool opens early (7am) and closes late (10pm). This has been rare in our travels.
Gardenia
- 07/27/2026
Expedia Group verified review
Unfortunately it smelled very heavily of marijuana in the hallways and the rooms. Very small dirty gravel area for pet relief.
Julie
- 07/25/2026
Expedia Group verified review
clean room
Maria Elena
- 07/25/2026
Expedia Group verified review
Staff was pleasant. Breakfast was ok. Room was clean. The place was noisy but that’s not the hotels fault.
Jill
- 07/25/2026
Expedia Group verified review
There's no elevator.
Maria Florida
- 07/25/2026
Expedia Group verified review
Disappointing Service Despite a Good Location
I recently stayed at YOTEL San Francisco and, unfortunately, my experience did not meet my expectations.
The biggest disappointment was the customer service. The staff at check-in were not very welcoming or friendly. I also asked for nearby restaurant recommendations, but they couldn't suggest even basic options such as the Denny's and the Mexican restaurant just a short walk from the hotel. As a visitor to the city, I expected the front desk to be able to provide simple local recommendations.
The pool area was also disappointing because I saw a cockroach, which raised concerns about cleanliness.
Breakfast was another letdown. The staff member overseeing the breakfast area was not very attentive. Coffee ran out and wasn't refilled promptly, and the waffle station was left empty for quite some time without anyone checking on it.
The hotel's location is convenient, and the rooms were decent, but the lack of friendly service, poor attention during breakfast, and cleanliness concerns made the overall experience disappointing. I hope management addresses these issues, as they could greatly improve future guests' stays.