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What Others Have Said
Quality Inn & Suites
5011 Lafayette Road, Indianapolis, IN 46254
Expedia Group verified review
Very dated, no microwave in the room, no cable TV
Hotels.com verified review
yes
Expedia Group verified review
When I got there, there was only one car in the parking lot besides security cars that I believe are just stored there, and a staff car. By the time we went to bed there was only 3 other cars besides mine. The room was dirty, bathroom door had to be lifted in order to close, shower took 25 minutes to get hot, and TV only had a few channels. Staff were friendly and it appears half the room flooring was new, but building was very run down and neglected.
Expedia Group verified review
Cama cómoda y limpia buena atención gracias
Expedia Group verified review
I don’t wish to ever stay at that hotel again the hot water never got hot for the most part. The phones did not work and trying to call the front desk. There were spots on my linen in the room, and I called the front desk and asked the housekeeping to come and change it. They said there was no housekeeping on duty. They’d have them change it the next day they never did. The pillows were horrible. I am so deeply dissatisfied with that day. I would really even like to have a refund if possible.
Expedia Group verified review
Rooms are spacious and clean. Nice free continental breakfast which included waffle maker, eggs & sausage. The only negative was the noise. I could hear people in the hallway & outside from my room.
Hotels.com verified review
Had to run water for 30 MINUTES in the morning before it was warm enough to shower! Was not told of this problem in advance. Nobody answered the phone at front desk, so had to get dressed and go downstairs to find out what was wrong. Dog barking in parking lot kept us awake for 45 minutes at midnight. Again, no answer at front desk. Breakfast was nothing but bread and cereal. This place should NOT be a Quality Inn.
Hotels.com verified review
Man. I don’t know where to start. Everything seemed broken with the cheapest repair possible.
Hotels.com verified review
No hot water smelled like mold no clean towels heat smelled HORRIBLE DO NOT RECOMMEND
Expedia Group verified review
The rugs looked like they never get cleaned . We had to change rooms because the A/C didn’t work. Those carpets were just as dirty. The Diir to the room did not work properly. There was taped note on the door that said it wasn’t working right. The locked door to the outside so no one could enter was just old plastic instead of glass.
Very poor conditions . The breakfast was good !
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