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What Others Have Said
Quality Inn & Suites New Hartford Utica
141 NE Hartford St, New Hartford, NY 13413
Very nicely renovations in bathroom and good breakfast
Will stay again!
Very clean and helpful staff
Pleasant Experience
Good experience
Room ready on time. Whole building clean and neat. Bed comfortable. Quiet at night. Staff friendly, courteous and helpful.
Efficient and clean.
Check in was easy, breakfast was good and the room was very clean!
Very pleasant stay.
Clean and comfortable.
Clean Room
Room was clean and comfortable. Breakfast was ok.
Worse costumer service ive ever dealt with.
Booked me for two nights when I only wanted one room and charged me and wouldn't return my money.
Expedia Group verified review
The room had a moldy smell to it. The bathroom was dirty and very undated like the rest of the hotel. Bedding had stains and didn’t look like it was cleaned. Light switches were not properly installed and/or wiring was done wrong (rm 104- light switch on wall behind middle night stand, turned off table light next to the tv and also shut the tv down.) I was too afraid to eat the food at breakfast. Its just an overall bad hotel.
Hotels.com verified review
The room looked nothing like the photos advertised on Hotels.com, with cleanliness being the biggest concern.
The sheets, pillows, and blankets were spot cleaned, it seems, with various parts of the bed smelling used. The room itself was stuffy and congested, requiring the AC to run constantly to prevent a musty air. Noise also traveled easily into the room and I was woken up twice throughout the night because of other guests, one of which left their room alarm chiming for 45 minutes.
I was staying here because I needed to take a 9-hour medical icensing exam and these inconveniences built into a huge detriment to my preparation for the next day.
Expedia Group verified review
Unable to replenish coffee for room use. Had to walk down to the kitchen to get morning coffee
on Sunday and Monday mornings.
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