What Others Have Said
Quality Inn
6919 Pensacola Blvd, Pensacola, FL 32505
Inhabitable Hotel..
I was in need of a low priced hotel as I missed my flight in Pensacola in the middle of the night. This hotel is inhabitable. The shower looks like it had never been clean, the shower handle was completly broken and was dangling off the wall and the shower was leaking. There was underwear from a previous customer, a hole in the wall and the deadlock was completly broken off the door. There were people yelling in the middle of the night as I did not sleep a wink. I was not going to call management in the middle of the night to get any of these issue fixed as I needed to sleep for a couple of hours and get back to the airport. This hotel needs to be reported. I will never return again. I would honestly like my money back because I am very traumatized as well as the other guest that were with me.
Expedia Group verified review
You get what you paid for. As we were staying there, there were 2 roaches and they turned off the water during the day on two days (for about 1 to 2h), the walls and the mirrors were pretty dirty. Other than all the negatives it's a super cheap place to sleep for a day or two if you need, and we decided to leave the entire day anyway for the few days we were there. I'm used to staying at lower-quality places, but this was one of the worst. Nothing against the people who do stay, potentially due to the low price, many people were smokers, and sometimes "homeless-looking" people who just chilled outside. I'll say, all the staff were nice and great to us.
Expedia Group verified review
As soon as we arrived the employee was outside with other people smoking and the hotel was dirty and it all smelled like smoke. The lobby was dirty and it was all old and broken down, the pictures on here were a false advertisement. Very disappointing
Expedia Group verified review
The room had stains on all towels and bedding, tiles on floor would move out of place and our remote didn’t work. Staff were pretty good nothing to complain, friendly. Breakfast consisted of sausage, two cereals and a waffle make although, the batter was in the fridge and only enough batter to make two waffles, and that was the only breakfast, Overall i wouldn’t stay here again due to us only picking this hotel because it had breakfast but we don’t even get to eat it. Also we got to breakfast at 6:45 am so 45 mins after it was opened and the front desk told us it was all set out and ready.
Hotels.com verified review
Nothing worked in the room, it was dirty and had mismatch bedding. Thankfully the front desk agreed to cancel my reservation and give me my money back!!!
Expedia Group verified review
The hotel itself was in bad shape the neighborhood is not the best. Room was dirty, pool was definitely unclean, outer doors were not working properly, machines in the fitness room were either unsafe or not working, the breakfast got better once the waffle iron worked. The staff itself was really trying. They were friendly and trying to do the best with what they were given.
Hotels.com verified review
The hotel is in very bad condition and shouldn't be allowed to be rented to anyone
Expedia Group verified review
Staff was ok, room was ok, but the hallway and area around the room were disgusting. Oil/grease smell throughout, fire doors were left open, other rooms' laundry left in hallway for at least 12hrs
Hotels.com verified review
Reserved the room for four nights. Arrived and place was sketchy. Loiters all over and the entire place reeked of weed. Police arrived in the parking to deal with an issue. The front desk required me to say my credit card information aloud, not once but twice. The first room we walked into had a large mirror that fell off the wall and there was shattered glass all over the floor. The phone didn’t work. We did not feel safe at all. They moved us to a different room which had bugs on the floor. The beds felt like you were sitting on cardboard. We were there for about 15 minutes and left to another hotel. We requested a refund and they refused, which did not stop us from leaving and paying for a different hotel. It’s too bad they don’t take responsibility for the poor quality of service.
Expedia Group verified review
Hotel is old and your experience can vary greatly depending on what room you get. Staff is great! Cleanliness could be better (depends on what room you get, the hotel is old). Walls are thin but managable with some whitenoise or a fan.
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