It was a decent place. More attention to floors and cleanliness of lobby furniture is needed.
Paulla
- 04/17/2026
Hotels.com verified review
This was a good place to stay. Not far from Lookout Mtn and not far from downtown Aquarium. Convenient location
Nicole
- 04/08/2026
Hotels.com verified review
The lady who checked us in was very nice and helpful! Our room was clean and comfortable
Sarah
- 04/01/2026
Hotels.com verified review
Clean room and friendly staff.
Sarah
- 03/23/2026
Hotels.com verified review
The staff was awesome!
Kenneth
- 03/15/2026
Hotels.com verified review
The pool was kind of green and it wasn’t warm enough to put my small children into. The night desk worker was rude and unhelpful. The WiFi never connected. The hotel needs some updates and the tub leaked. The breakfast was meh. The waffle batter was about 60% water and the waffles wouldn’t cook properly because it was so thin. I would not recommend this hotel to families with small children.
Rachel
- 03/10/2026
Expedia Group verified review
Hotel is dated and in need of repairs and updates. The morning staff was very kind and helpful.
Jennifer
- 02/25/2026
Expedia Group verified review
Booked and paid on Expedia, the hotel proceeded to charge us for the full stay the day after we left. We called and they refused refund “because we haven’t received payment through Expedia.” Still haven’t received a refund from the hotel or Expedia. $700 stay apparently for three nights. Should’ve stayed downtown. It’s in a sketchy area anyways.
They also said they use different itinerary numbers than what Expedia gives us, so they claimed they couldn’t look up our stay to refund us. Will never stay at this location again. Make sure to ask if the room is paid for before you swipe your card!