What Others Have Said
Comfort Inn & Suites Baltimore Inner Harbor
120 East Lombard St, Baltimore, MD 21202
The room was very nice.
The staff was excellent. The breakfast workers were great. The view was beautiful.
Expedia Group verified review
When we arrived, the first room had no a/c. I went to the front desk, and he got the maintenance man to check it. He could not fix it. We were moved to a different room with a/c. There was a weird smell in the hotel during our entire stay. The breakfast items were cold. The bathroom was small. The sink held water the entire time. This hotel seems outdated and needs a lot of work to update it. The worker at the front desk could not even tell us where the CFG Bank Arena was. Next time, I will look for a hotel with valet parking.
Expedia Group verified review
No breakfast available as advertised, never came to change bedding or given clean towels bedding had yellow stains. When asked for new bedding, staff member told me to take some and change bedding myself. Shower was filled with mildew.
Expedia Group verified review
Room was clean, but property has definitely gone down hill, since my last stay here!
Hotels.com verified review
I notice that the towel smell bad, and tke water in the sink and bath tub drain slow or weak
Hotels.com verified review
We nicknamed it the Murder Hotel because we were unsure we would survive, only stayed 1 night and checked out a day early to go to a safer hotel, unsavory people all around outside, we didn’t dare walk 200 feet to get our food so we had it delivered but when we were waiting we were approached by several people who acted strangely. The elevator was in disrepair and our door to our suite had to be body slammed to open or shut, we were afraid the lock wouldn’t work either, the shower had mold, the lamp was broken, lights flickered, the fridge shelf was broken, microwave sounded possessed! Walls and floors were dirty.
Expedia Group verified review
The place was filthy, carpets in the halls not vacuumed, broken ice machine in a filthy closet, no toilet paper holder in the bathroom, scary black mold in the bathroom, elevator walls peeling, and the lobby smelled like mothballs. Breakfast was not ready when they said it would be.
Hotels.com verified review
Don’t stay here, it’s cheap but not worth the savings. I read the other reviews after booking so was prepared for low standards but it was still shockingly bad, the worst I have stayed at. Avoid room 903 at all costs. The window in the bedroom is broken and we could hear every little noise in the street outside all night. Dirt bikes driven in this area all night are a problem, and the sirens chasing them. Lots of fights and arguments in the street below. We let reception know but they said nothing and didn’t come to check it out. We stayed 3 nights and did not have room service once’s, we had to bed at the reception for towels every day, the ones we originally had were badly stained. When we asked for fresh ones the guy on reception begrudgingly gave us two. When I asked for more he said to come back in the morning and he would give me another. The smell throughout the hotel is awful, so bad you had to hold your breath going through the lobby. The hallways stunk of weed which drifted into your room when you opened the door. Rooms were mismatched poorly functioning furniture, peeling paint and the bath didn’t drain so it was always disgusting. I had brought some cleaning supplies but didn’t expect to be cleaning baths each day of our trip and using wet towels when I had a shower. Carpets throughout the hotel had dirt sitting on them for days, the elevator was always dirty and only one works. There is for sure no effort going into cleaning and maintenance
Expedia Group verified review
I don't know where this picture was taken because it does not look anything like that.. Lets just say is was average. a great location from the harbor but def run down.
Hotels.com verified review
Room was clean including the shower. Air conditioning worked well just made a rattle sound as it would turn on. View of city/harbor was nice but windows super thin and could hear EVERYTHING. From horns to car music thumping, arguments that you could practically pick out every word. Room was great but sleeping was super hard on a Friday night until 4am.
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